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    團隊心智模型相似性與正確性對團隊創造力的影響

    博士招生信息網      2014-12-11      來源:心理學報

    團隊心智模型相似性與正確性對團隊創造力的影響

    林曉敏1,2; 白新文1;林琳3
    (1中國科學院心理研究所行為科學重點實驗室, 北京 100101) (2中國科學院大學, 北京 100049) (3中央財經大學商學院, 北京 100081)

    摘要  現代組織越來越依賴團隊進行創造與創新活動, 團隊創造力成為理論與實踐共同關注的熱點問題。最新理論指出, 與個體類似, 團隊也是信息加工者, 團隊決策實質上也是信息搜尋、編碼、存儲和提取的認知加工過程。從團隊認知角度開展研究是團隊創造力領域的新方向。鑒于此, 本研究從團隊認知的角度出發, 探討共享心智模型與團隊創造力之間的關系。基于80個信息平臺運行維護團隊的數據, 研究結果表明, 心智模型的相似性與正確性均能影響團隊創造力, 但方向正好相反。心智模型相似性負向預測團隊創造力, 而心智模型正確性則正向預測團隊創造力。兩者還共同影響團隊創造力, 當成員心智模型正確性高且相似性低時, 團隊創造力最高; 而當成員心智模型彼此相似但錯誤時, 團隊創造力最差。本研究首次將團隊認知和團隊創造力兩個研究領域結合起來, 研究結果有望豐富和拓展兩個領域研究成果。

    關鍵詞 : 團隊創造力,  團隊認知,  共享心智模型,  心智模型相似性,  心智模型正確性

    Abstract

    Modern organizations are increasingly turning to teams for creative work and innovation. Most research studying team creativity has been concentrating on the effects of team interaction behaviors on team creativity. Although team creativity is known as the result of team-level cognitive processes through which information is searched, shared and integrated among team members, little has been done to reveal the cognitive mechanism underlying team creativity. The research of team cognition provides with a novel perspective to understand how teams produce creative ideas and products. Shared mental models (SMMs) is one of the important forms of the team cognition. The current study aimed to examine the effects of two indices of SMMs, mental model similarity and accuracy, respectively, on team creativity. Similarity and accuracy were expected to contribute uniquely, as well as interact, to predict team creativity. Data were obtained form 80 teams in a large high technology corporation in China whose responsibilities were to take charge of the operation, monitoring, maintenance of the online transaction network platform. Individual mental models were elicited by asking participants to make paired comparisons the relevance of each pair of the 10 fault statements. Mental model similarity was indexed by calculating the mean value of Quadratic Assignment Procedure correlation (QAP) within each pair’s responses to the 10 fault statements within each team. Similarly, mental model accuracy was indexed by calculating the mean value of QAP between each team member and subject matter experts within each team. Team creativity was obtained from team performance review archival data. Results indicated that: a) Similarity was significant negatively related to team creativity (b = -0.76, p < 0.01), while accuracy was positively related to team creativity (b = 0.55, p = 0.054). Furthermore, similarity and accuracy interacted to influence team creativity (b = -0.20, p = 0.060). Further analysis showed that, when accuracy was high, similarity was significantly related to team creativity (b = -0.91, p <.01). While accuracy was low, the effect of similarity on team creativity was not significant (b = -0.50, ns). Specifically, while teams with high mental model accuracy but low similarity were at the best position to demonstrate creativity, those with low accuracy and high similarity were rated as the least creative. In contract to prior team performance research, our findings suggested that mental model similarity was negatively related to team creativity which have received little attention among the relationship between similarity and team effectiveness. Furthermore, we also found that the effect was contingent on accuracy such that similarity had a stronger inhibition effect on team creativity when accuracy was high. Results were discussed in terms of the theoretical implications for both team creativity and SMMs literature.

    Key words team creativity    team cognition    shared mental models    mental model similarity    mental model accuracy   

    全文閱讀:全文: PDF (點擊下載。568 KB) 

    來源:心理學報  2014, 46(11)

     

     

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